If you change your mind about your purchase, you can safely return it within 14 days of the item being delivered to you. The return process is straightforward: just contact our team by email at firstname.lastname@example.org and they will assist you step by step. Once the return process has been explained, you will have to contact the courier to schedule the pickup of the merchandise you are returning.
Please remember that we can not accept returns on products that have been customised especially for you.
We cannot give refunds on self-assembled goods which have been damaged by you during assembly.
If you would like to exercise the right to reject the order, you must take care of the goods until they are returned to us.
You can ship the product back in its original packaging, with a courier of your choice. The return shipping and import duties back to UK (if any) will be sustained by the customer.
Once the products reach our warehouse and are confirmed to be in the same state they were initially shipped, we will issue a refund to your original payment method within 5 business days.