Privacy policy
Privacy Policy
This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from www.myitalianliving.com (the “Site”).
This Privacy Policy applies to information collected through our website and through direct communication with customers.
Personal Information We Collect
When you visit the Site, certain information is automatically collected about your device, including:
- Web browser type
- IP address
- Time zone
- Cookies installed on your device
Additionally, as you browse the Site we collect information about:
- The pages or products you view
- The websites or search terms that referred you to the Site
- How you interact with the Site
We refer to this automatically collected information as Device Information.
Technologies Used to Collect Information
We collect Device Information using the following technologies:
Cookies
Cookies are data files placed on your device or computer and often include an anonymous unique identifier.
More information about cookies can be found at:
https://www.allaboutcookies.org
Log Files
Log files track actions occurring on the Site and collect information including:
- IP address
- Browser type
- Internet service provider
- Referring and exit pages
- Date and time stamps
Web Beacons, Tags and Pixels
These are electronic tools used to record information about how visitors browse the Site.
Order Information
When you make or attempt to make a purchase through the Site, we collect certain information including:
- Name
- Billing address
- Shipping address
- Payment information
- Email address
- Telephone number
This information is referred to as Order Information.
When we refer to Personal Information in this policy, we mean both Device Information and Order Information.
How We Use Your Personal Information
We use Order Information to:
- Process and fulfil orders placed through the Site
- Process payments and arrange delivery
- Provide invoices and order confirmations
- Communicate with you regarding your order
- Screen orders for fraud or security risks
Where appropriate and in line with your preferences, we may also use this information to send you updates or marketing communications relating to our products and services.
Device Information is used to:
- Help detect potential fraud or security risks
- Improve and optimise the performance of the Site
- Analyse how visitors interact with our website
- Measure the effectiveness of marketing and advertising campaigns
Sharing Your Personal Information
We share your Personal Information with trusted third parties in order to operate our website and provide our services.
These include:
Shopify
Our online store is hosted by Shopify.
You can read how Shopify handles personal information here:
https://www.shopify.com/legal/privacy
Google Analytics
We use Google Analytics to understand how visitors use our website.
You can read more about how Google uses data here:
https://www.google.com/intl/en/policies/privacy/
You can opt out of Google Analytics here:
https://tools.google.com/dlpage/gaoptout
We may also share personal information when required to comply with applicable laws, regulations, legal requests, or to protect our rights.
Behavioural Advertising
We may use your Personal Information to provide advertisements or marketing communications that may be relevant to you.
More information about targeted advertising can be found at:
https://www.networkadvertising.org/understanding-online-advertising/how-does-it-work
You can opt out of targeted advertising using the following links:
Facebook:
https://www.facebook.com/settings/?tab=ads
Google:
https://www.google.com/settings/ads
Bing:
https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads
You may also opt out via the Digital Advertising Alliance:
https://optout.aboutads.info/
Do Not Track
Please note that we do not change our Site’s data collection and use practices when we receive a Do Not Track signal from your browser.
Your Rights
If you are located in the United Kingdom or the European Economic Area, you have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate information
- Request deletion of your personal data
- Object to certain processing activities
To exercise these rights, please contact us using the details below.
Please note that we process your information in order to fulfil contracts we may have with you, for example when you place an order, or to pursue legitimate business interests.
Your information may be transferred outside the UK or EEA, including to the United States and Canada, where some of our service providers operate.
Data Retention
When you place an order through the Site, we will retain your Order Information for our records unless and until you request deletion of this information, or where longer retention is required by law.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes to our practices, operational requirements, or legal obligations.
Contact Us
For more information about our privacy practices, or if you wish to make a request regarding your personal data, please contact us:
Email: info@myitalianliving.com
Registered Office:
My Italian Living Ltd
64 Southwark Bridge Rd
London SE1 0AS
United Kingdom