REVIEWS ON GOOGLE - TRUSTPILOT

These are the most relevant reviews that Our Happy customers wrote on Trustpilot, Google, Facebook. It really motivates us to keep providing awesome service! If you would like to leave your review, click on this link. 



Jadviga-Marija Grodska on Google reviews - November 2022

★★★★​★

EXCELLENT service and products very good quality. Very happy with my Tv Media Unit Andrea is such a great help - his communication is amazing, always approachable and helpful. We hope to shop with My Italian Living again.

Taty Shine on Google reviews - November 2022

★★★★​★

Andrea has been very helpful from the start and made sure that we get a perfect wardrobe for the best price. Thanks for a great service and a high quality product. We definitely recommend My Italian Living!

Zuzana Kozuchova on Google reviews - November 2022

★★★★​★

Extremely happy with both the product and service provided. Andrea went way above our expectations, always replying super promptly, day and night, weekend or a holiday, we always heard back right away. The wardrobes are so beautiful both me and my husband just go in the room to admire them every now and then. Literally couldn’t be happier. Great quality and extremely professional and reliable!



Maria S on Google reviews - November 2022

★★★★​★

Amazing service and product! We bought a beautiful media unit, Andrea was super helpful with all the coordination, design and delivery. The communication through WhatsApp was very efficient and the unit looks gorgeous. I would highly recommend My Italian Living!

Alina Gmr on Google reviews - October 2022

★★★★​★

Great service! I received my order well ahead of estimated time and in perfect condition

Noreen Akhtar on Google reviews - September 2022

★★★★​★

Excellent, special shout out to Andrea who was very helpful.

Gay Shelley on Google reviews - August 2022

★★★★​★

Excellent service - extremely quick and efficient and a high quality product.

Christian on Google reviews - August 2022

★★★★​★

(Translated by Google) Excellent quality material. Very conscientious after-sales service. I recommend to everyone.
(Original) Matériel d'excellente qualité. Service après-vente très consciencieux. Je recommande à tous.

Denise Shiu on Google reviews - August 2022

★★★★​★

Wonderful lady Andrea was very helpful to our enquiries for a replacement canopy for our Lord Italian swing hammock,she also advised us on a similar problem . She went out of her way to help us,a credit to the company she works for ( A star ) in our eyes. Thank you Andrea . Regards B Jaye x

BARBARA JAYE on Google reviews - August 2022

★★★★​★

Wonderful lady Andrea was very helpful to our enquiries for a replacement canopy for our Lord Italian swing hammock,she also advised us on a similar problem . She went out of her way to help us,a credit to the company she works for ( A star ) in our eyes. Thank you Andrea . Regards B Jaye x

Christine Chew  on Google reviews - July 2022

★★★★​★

Would definitely recommend this company to anyone. Very efficient service, fast delivery. One of my garden chairs arrived damaged and Andrea arranged to have a replacement sent, which arrived 2 days later. Will do business with My Italian Living again.

Marisa Casu on Google reviews - May 2022

★★★★​★

We just had our media units installed. The service was excellent. From the quote stage, Andrea was able to provide suggestions based on our enquiry. We had to customise the units, and Andrea was able to advise and recommend the best solution. We received samples to choose the colours and it was very useful. The material of the unit is high quality and everything went smooth from the quote stage to the delivery. We had to supply the installation with a local company and Andrea was able to support us on that too. We are very happy with the service and we highly recommend My Italian Living.

M Stones on Google reviews - May 2022

★★★★​★

On 24th April, having discovered that My Italian Living stocked the Scirroco Hammock, I posted a message on their website to find out if they could supply me with a canopy for mine. Very soon, I received an email saying they would check with their supplier and get back to me and soon after that, they confirmed that they could supply what I wanted. By the end of the day the order was in place and my new canopy arrived on the 29th, so a big "thank you" to Andrea Visentin and My Italian Living for such EXCELLENT service .

Antoine-Julien RICHARD on Google reviews - May 2022

★★★★​★

Great service from start to finish. Quality of the product is excellent while Andrea managed the design phase perfectly:understanding our needs, adapting to the specific room and providing valuable advice. Definitely recommend!

Paul Gotts on Google reviews - May 2022

★★★★​★

Prior to ordering I used their live chat to confirm availability and delivery of two items, both were in stock and delivered a day earlier than I thought I’d receive them .100% satisfied with the whole experience and very pleased with the products purchased

Samantha Jane on Google reviews - May 2022

★★★★​★

Excellent customer service from Andrea. Thank you!

Erica Russo on Google reviews - April 2022

★★★★​★

For great quality Italian furniture directly from Italy at a great price, My Italian Living is the place to go! Andrea will assist you from the beginning to the end of your project until everything is installed and you are happy with it! I am Italian with a passion for interior design and I’ve been struggling to find good quality furniture here in the UK that was not extremely expensive, until we found My Italian Living! We ordered part of our living room furniture (suspended TV wall unit + various corridor pieces + nursery room for our newborn baby girl + stroller, carry cot, car seat trio) and we could not be happier with everything! We still need to complete our living room project with dining table + chairs, couch, armchair, coffee table and rug and we can not wait to work with Andrea again!

Agnieszka Zurek on Google reviews - April 2022

★★★★​★

Really lovely chest of drawers and bedside cabinets. The quality is superb. Overall great experience.

O Adesanya on Google reviews - January 2022

★★★★​★

My Italian Living consist of a professional team with good design knowledge. They deliver a prompt and courteous service. The ordering process and home delivery went smoothly from the beginning to the end

Shaun Steatham on Google reviews - December 2021

★★★★​★

Absolutely fantastic service. After being let down by another company we found Italian living and they have been exceptional from start to finish particular Andrea. Thank you for everything and our fabulous dining table.

Nadia on Google reviews - December 2021

★★★★​★

We are absolutely delighted by the end product. The service has been amazing from the beginning to the end and the quality of the product is outstanding. Alessandra has been amazing, professional and dedicated. She took the time to understood what we wanted and she assisted us to design the bookshelf unit that we wanted.

The installation from Marco was great and the customer service and follow-up from Andrea throughout the process perfect. I highly recommend.

O Adesanya on Google reviews - December 2021

★★★★​★

My Italian Living consist of a professional team with good design knowledge. They deliver a prompt and courteous service.

The ordering process and home delivery went smoothly from the beginning to the end.

Shaun Steatham on Google reviews - December 2021

★★★★​★

Absolutely fantastic service. After being let down by another company we found Italian living and they have been exceptional from start to finish particular Andrea. Thank you for everything and our fabulous dining table.

Hateley Family Ell Sus Zeke Eden on Google reviews - December 2021

★★★★​★

High quality Italian furniture (floating TV unit) purchased and installed, with fantastic service and expertise from Andrea. Highly recommend this company.

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Irina Tiurkina on Google reviews - December 2021

★★★★​★

Bloomberg Bloomberg9 on Google reviews - October 2021

★★★★​★

I highly recommend Alessandra in this company as she has amazingly dealt with my TV UNIT project and guided me with the entire design for my living room. Such a professional, valuable and patience person. I can't describe how professional and competent she is in her job, not to mention about her valuable experience in the profession. I highly recommend to have a consultation with her.

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Milena Gutierrez on Google reviews - September 2021

★★★★​★

We are in love with our purchase, it is really looks like in the picture and the quality is definitely the best. The service was even better!! Definitely I recommend 1000% my Italian living. Since day one Andreas helped us a lot to find the product with the specification we were looking for (which were many) and he kept us posted during the process, he really pays attention to the product we needed and he found it for us.

I am really happy with my purchase and my bedroom looks amazing with my new bedside tables, chest of drawers and the tall boy.

Francesco Palumbo on Google reviews - September 2021

★★★★​★

John, Scotland on Trustpilot reviews - August 2021

★★★★​★

Prompt service and delivery on our order. Item was priced competitively. Thank you.

Doris on Trustpilot reviews - July 2021

★★★★​

It seems a long time to wait for delivery. Ordered start July delivery? September . Significant postage on top of an expensive priced item

Mary Adjoa on Trustpilot reviews - June 2021

★★★★​★

We were very lucky to be in contact with Alessandra as we were looking for an Italian book case / tv unit. The customer service and experience we received was simply exceptional! She was attentive, prompt to reply and always professional. Always willing to make changes if we were not satisfied and she ensured we got a bespoke offer and service. In the future if we need other furniture, we will certainly not hesitate to contact My Italian Living for advice. Thank you Alessandra for your time, expertise and professionalism!!!

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Matt Horobin on Google 2021 reviews - June 2021

★★★★​★

Andrea was very helpful when we contacted ‘My Italian Living’ for a new bed. Excellent communication and service provided! Highly recommended!

Stephen Foster on Google reviews - June 2021

★★★★​★

We’re delighted that our new Italian Living furniture is successfully installed. We were looking for a very contemporary media wall unit but we were uncertain about what was possible to fit on our internal wall. Andrea and Marco helped us through the design and technical decisions and were both very patient while we made up our minds. On installation day, Marco moved the electrics and completed a big job in one day. The finish was excellent and we now need to order a top end TV to complete the job. Very highly recommended.

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Tina Norsworthy on Google reviews - June 2021

★★★★​★

Received a gorgeous table within the delivery time advised. Was kept up to date with progress and the wonderful service continued even after purchase! Would definitely recommend

Stimshady on Google reviews - June 2021

★★★★​★

Very impressed with 'My Italian Living' - they kept me up to date with delivery estimations and were very helpful in providing information and excellent prices for the furniture items - will definitely use them again! A+++++

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Francesca Turrini on Google reviews - June 2021

★★★★​★

We bought a few items through My Italian Living and we are happy with them! Andrea was very helpful throughout the whole process and quality of products offered was very good. I recommend it!

Karina Gabidullina on Google reviews - June 2021

★★★★​★

I absolutely loved the service and the end product. They were really good in understanding my needs, customising the wardrobe that I wanted and the speed of delivery and installation was great. I really recommend them!

Eoin Healy on Trustpilot reviews - June 2021

★★★★​★

Amazing service and product

Amazing service, had my own business whatsapp contact to help with all questions and advice etc.

Really responsive and helpful.

Ordered the product online having never seen it so a bit of a risk but the quality is immense and just love the table - a fab addition to my home and was immediately happy when I saw it, worth every penny etc.

Worth the slightly long lead time too.

Only thing I'd say is please get a better financing partner than Klarma - rates too high which made me have to part ways with a chunk of cash up front.

Andrea Briganti on Trustpilot reviews - May 2021

★★★★​★

Great Experience

Absolutely love my table, beautifully made and arrived much faster than I anticipated. Excellent customer service and customization, very happy with my purchase. Thank you!

Dawn on Trustpilot reviews - May 2021

★★★★​

Superb attention. I think my swing seat is due in a few weeks time. I should be able to give you the top rating then😊

Nadia Ta on Google reviews - May 2021

★★★★​★

I've ordered a changing table from Pali on 22 May; a few days after the order, I was sent an email with an estimated date of arrival, which should have been end of June; with big surprise I was contacted last week to confirm that the product was going to be delivered this week, and in fact it arrived today; I really liked the product, really good material and nice looking; it arrived partly assembled, which I wasn't expecting, but I definitely appreciated. I also appreciated the fact that I was kept updated at all times; Alessandra has been wonderful in ensuring all my questions were answered.

Sana Hanassi Savari  on Google reviews - May 2021

★★★★​★

We purchased quite a few items from My Italian Living for our new house (living room, dining snd bedroom furniture). We were extremely happy and impressed by the service from the start to end, truly one of the best companies we’ve dealt with, we would definitely use them again and would highly recommend them to others. Andrea was very quick to respond to all our queries and extremely patient with us (we were not easy clients, we changed our minds quite a few times). Andrea really helped us choose the items, showed us lot of various options and colours. He truly assisted us in putting our ideas together, designing the layout of the furniture and matching colours together. Throughout the process he kept us up to speed with the progress of the delivery and in fact a lot of the items arrived sooner than we expected and before our renovation work was completed so we kindly asked for the delivery of some items to be delayed and they were able accommodate this for us. The delivery and installation service was also amazing, the team were very professional and efficient, they did an awesome job. At the end we absolutely loved all the items that we purchased, extremely high quality and stylish pieces, we really cannot recommend the company enough, both the service and the quality of the brands that they source. Thanks for all the help.

Gursharn Hutchins on Google reviews - April 2021

★★★★​★

I ordered a beautiful glass table from this Company on-line during lockdown. The purchase procedure was seamless, and the table was delivered and set up quite quickly. I noticed the glass had a few scratches and glue could be seen under the glass. I contacted Andrea and he liaised with the Company and managed to get the glass top changed. Iam now very happy with my table. Communication with Andrea has been outstanding. I would highly recommend using My Italian Living for your high end furniture.

Tham Shien Shin on Google reviews - April 2021

★★★★​★

It was a pleasure to work with Andrea to furnish my new flat. He kindly offered to do a video call with me to better understand the interior design style and space constraints, then he came up with various interesting ideas. He is ever so responsive whenever I have enquiries, even during the evenings and weekends. I am very satisfied with the Birex shoe storage that Andrea helped me to procure from Italy, the quality and workmanship truly matched my expectations. The installation job was great too!

Adriana fasano on Trustpilot reviews - April 2021

★★★★​★

We ordered a tv unit from My Italian Living. The whole process from start to finish was great. Andrea has been very helpful throughout. The delivery was punctual and the product is amazing. I love it. I would also like to mention Marco (who assembled the unit) who was very attentive to each detail and did an amazing job. Highly recommended!

Luca M on Google reviews - February 2021

★★★★​★

Very friendly and professional service from start to finish, and adaptable to our changing needs. Very happy with the finished product. Thank you!

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Maciej Lisiewicz on Google reviews - February 2021

★★★★​★

Fantastic and honest customer. Thanks for your custom :)

Sam A on Google reviews - January 2021

★★★★​★

Great service from Andrea.

Clear communication the whole way through. I'm delighted with my new sofa.

Xhudit Keli on Google reviews - January 2021

★★★★​★

The sofa that I received is the best quality and very beautiful. Absolutely delighted with it. The delivery was very good too! Thank you My Italian Living team!

Rosie Bastow on Google reviews - January 2021

★★★★​★

We are thrilled with our new table from Calligaris. Andrea has been very professional and had exactly what we wanted; an extending table that was sufficiently compact to not swamp our living space. The ceramic top means that we have less worry about heat or stain of vines damages.

The service was professional and the delivery efficient, coming just before Christmas as promised.

We can't wait to be able to welcome friend and family after lockdown.

Lolliters on Google reviews - January 2021

★★★★​★

Lovely table.... prompt delivery and excellent service. Thank you Andrea!

Patrizia Grosso on Google reviews - January 2021

★★★★​★

federico suarez on Google reviews - January 2021

★★★★​★

F I L M O N on Trustpilot reviews - January 2021

★★★★​★

Very good products at a good price, it was a delightful experience. Andrea was very helpful throughout the whole process. Thank you

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Anastasia Soboleva on Google reviews - December 2020

★★★★​★

I had a hard time finding a perfect shoe storage until I came across My Italian Living. I swiftly got price offers for different sizes and finishes.

Andrea was super helpful, providing all of the information throughout the process.

I’ve ordered a Birex shoe storage, and couldn’t be more happy with the quality and look of my purchase. I would 100% recommend the store.

Doris Harkin on Google reviews - December 2020

★★★★​★

Mario Catelo on Trustpilot reviews - December 2020

★★★★​

very good products

EL on Trustpilot reviews - October 2020

★★★★★​​

I totally recommend « My Italian Living ». Andrea was very quick in answering and making sure everything was going on well. I ordered from France.

I really like the product.

Penny Meekings on Trustpilot reviews - October 2020

★★★★★​​

A good service and quality product.

Excellent communication from enquiry to order, to delivery. Quite a long lead time but worth it. A quality product also worth the price in my view with a range of colours and flexible configurations to suit a variety of spaces. Recommended fitter excellent though not local so on the expensive side.

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Rock ‘n’ Dolls London on Trustpilot reviews - October 2020

★★★★★​​

New furniture for my apartment

After spending several hours online searching for the perfect furniture for my new apartment I was lucky to come across My Italian Living. Overall experience from start to end was excellent. They came to my place and took the measure of the living room. I bought a Tv unit from Dall'Agnese and a coffee table from Cattelan. The price was very competitive. Smooth process for delivery and fitting. Brilliant!!

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Sally Graham on Google reviews - October 2020

★★★★​★

Joanna Steven on Google reviews - January 2020

★★★★​★

First class company and great products. We had wanted some modern, high end cabinets, 2 sideboards and 1 dining table for a room we were totally revamping. Finding nothing locally and after searching for many hours on the internet we finally came across My Italian Living and their Italian ‘Dall'agnese"’ furniture. Made to order we had to wait 2 months for delivery but were kept in touch regularly and finally the pieces were delivered a couple of weeks back. There was an issue with one item but the effort and support to resolve a difficult issue by the team at My Italian Living was far beyond any other remote/internet purchase I have made. Really pleased with the cabinets which look stunning.

Nina Siena on Google reviews - January 2020

★★★★​★

Dave Cameron on Trustpilot reviews - October 2019

★★★★★​​

Ravello classic wrought iron Bed.

The whole experience fro start to finish has been most pleasurable, the communication from Andrea and other members @ MIL have been fantastic, any problems that were encountered were soon quickly rectified, the product quality is second to none, and the delivery and the furniture Technicians, spot on. We look forward in acquiring more products from MIL in the very near future. Highly recommended.

CustomerElaine on Trustpilot reviews - July 2019

★★★★★​​

Excellent service, very helpful person that I dealt with

Elaine Zambia

Jeannie on Trustpilot reviews - July 2019

★★★★★​​

Beautiful chair

Excellent service and beautiful, good quality product.

Paul Swann on Trustpilot reviews - April 2019

★★★★★​​

scirroco canopy top i was very pleased i bought this scirroco canopy top My Italian Living they where very helpful rung me back when they said they would

Mr N Ellis on Trustpilot reviews - March 2019

★★★★​​

Good quality product.

Brian Robinson on Trustpilot reviews - February 2019

★★★★​​

Very sturdy quality article

Jeannie Wright on Trustpilot reviews - October 2018

★★★★​​

Jelani ............to the rescue!

Very good sales and on going contact.from Jelani who rescued the sale on several occasions.

Delivery was an issue, our furniture took a long an unusual route to our home. This was resolved in the end and the product arrived in good condition and is lovely

anne-marie Schofield on Trustpilot reviews - July 2017

★★★★​​★​​

Excellent quality and service

I cannot recommend this company highly enough - they went out of their way with the level of service provided. I have ordered and received a beautiful italian table - excellent quality and a real statement piece Thank you

Jenny Rumsey on Trustpilot reviews - Nov 2016

★★★​​

After a shaky start, with a few issues My Italian Living did resolve the issues. They arranged for a very good team to come and install, and their customer service was good at making this happen. the item is very good quality and looks lovely in my living room. My one comment is that the Library which is also advertised as a media unit has no wiring holes. Luckily the team provided were able to make these in a very neat way so that it stayed looking as sleek as advertised.

Thank you Jelani and Andreas.

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David on Trustpilot reviews - August 2016

★★★★★

Great service

i needed a TV unit and came across myitalianliving and like their stuff. The sales manager was very helpful when I explained to her that I lived in the north and was concerned about delivery. She assured me that wouldn't be a problem and I am pleased to report I took delivery on time. The unit looks great and I'm happy with the service

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Judith on Trustpilot reviews - March 2016

★★★★★​​

First class service

Excellent customer service,polite and efficient would certainly deal with this company again.

Stacey Linstead on Trustpilot reviews - February 2016

★★★★★​​

Excellent product and service

We ordered a dining table from My Italian Living and, without being able to see the finished product, were reliant on the sales team for guidance on finishes etc. Dovile was extremely helpful and sent through samples very quickly and answered our many questions patiently! Once ordered, we were kept informed of delivery times etc by Jelani who was also very helpful. The table arrived and was quickly assembled by the delivery team. We are so pleased with it, it looks fantastic and is of very good quality. We would highly recommend My Italian Living and will definitely use them again for large item furniture purchases.

Peter Lester on Trustpilot reviews - January 2016

★★★★★​​

A trustwothy company

The item bought was a coffee table and was as described on the website and was delivered very quickly considering it was sent from Italy. In my communications with the company's personnel I was always treated with friendliness and courtesy and any problems were quickly and efficiently dealt with. I would recommend this company to all.

Oghogho Makinde on Trustpilot reviews - January 2016

★★★★

very good service

it was a pleasant experience; Doville is great; l got clear replies to my emails; the only issue we had a difference of opinion (VAT refund) on was quickly resolved

Mrs Monica Shine on Trustpilot reviews - December 2015

★★★★★

4chairs-2beds

Fantastic Italian quality, a bit long time delivery but at the end it was worth it !!!

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Mr Urbain Bruyere on Trustpilot reviews - November 2015

★★★★★

Italian furniture at its best

Great range, competitive prices and excellent customer service. What more can you ask?

Happy Bunny on Trustpilot reviews - November 2015

★★★★★

Amaze

The service i received from italianliving was next to nothing. I ordered my table which i have to say was at an amazing price compared to the market. Very stylish simple dining table. I will list what excellent service i received 1) i wanted to order the table with white legs but they did not have a picture online with white legs. i contacted the team at italianliving by telephone and they emailed me a picture, informed me of what material it was made of. 2) they kept me abreast of the timeframe for when my table was going to be delivered. When they were told of a delay they called me and emailed me to inform me as to whether i still wanted to continue with the order which was great. I informed them that i did but that as i was disappointed that i would have to wait another month or so and i asked them that i could wait on the agreement that they deliver the table to my front door. Jelani who i spoke to and emailed was nothing but appreciative that i still wanted the table and they offered to not only deliver it to my door but also have it put together by the delivery man. 3) the table was delivered to me at a time which was convenient for myself and the delivery man was very good, he came in to my flat, took off his shoes at my kind request and set up the table in no time. 4) and the table is absolutely amazing, the quality is to a high level and i am soon pleased with it. I couldn't have gotten a better table anywhere else. thank you so much Jelani and team at italianliving and keep up with your excellent customer service.

Please people do not fear buying anything from this online store as the quality is amazing.

Hazel on Trustpilot reviews - October 2015

★★★★★

Really happy with my experience

Emails are replied to rapidly with good, friendly communication. Item took a little longer than expected but we had no problem at all and would use again, and recommend.

wonderful Italian wardrobes Myitalianliving.com were extremely helpful & patient and helped me design some fantastic wardrobes. No matter how many times I changed my mind, they just updated the drawings priced things up. the quality is fantastic. would not hesitate in going back to them :)
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Westie 93 on Trustpilot reviews - October 2015

★★★★★

Perfect Chairs

We ordered the chairs for our kitchen online and due to the factory annual holiday we were aware that we would have to wait.

All this was explained prior to order.

The chairs arrived as we had arranged they were well packaged and look fabulous. They are good quality and this shows.

We are delighted and from our experience would recommend My Italian Living.

Andrea Storim on Trustpilot reviews - September 2015

★★★★★

Excellent customer service and high quality products

Fantastic company. I have never been to their showroom, have only dealt with them via email and phone, but what can I say. I have only praise for this company. Our sales assistant was named Dovile and she went to great lengths finding us the products we needed. Very easy to be in contact with and very helpful. Very honest, too. Bought bedside tables. Absolutely love them. Great quality. Great prices.

Jeremy Steeden on Trustpilot reviews - September 2015

★★★★★

Quality products indeed

I recently carried out extensive work in my house at the same time changing from rather dated papered walls to more contemporary painted plaster walls As part of the upstairs revamp I decided I would like to change the style of my beds from wooden-frame to wrought-iron frame but struggled to see anything suitably inspiring in the showrooms I visited locally. Whilst trawling on the internet I chanced on the My Italian Living website. The classic and contemporary Italian bed designs were extensive and varied and all very beautiful and I was immediately hooked I ended up buying two beds of different design for my large and small bedrooms and am so pleased with them both. The price is more than the wrought-iron beds seen in the showrooms earlier but the Italian beds are in a different league as regards quality, workmanship and aesthetic beauty. I am absolutely 100% delighted with my purchase and would recommend anyone to buy in confidence from My Italian Living. The assistance given in the ordering and delivery process was first-class with nothing too much trouble My only regret is not having other bedrooms to buy for

Bruno on Trustpilot reviews - August 2015

★★★★★

Quality forniture And quality service

Having bought furniture online before with other companies, I was a little sceptical about doing it again, but My Italian Living have restored my faith! The website was very informative and easy to use. The lady who answered was extremely friendly and helpful, offering loads of information about the furniture, she obviously knows her stuff! I agreed a delivery date with her and it turned up on the day and in perfect order! The furniture is of very high quality, matching the description on the website and that given by the staff. I could not be more pleased! I will definitely recommend this company to my family and friends as I am positive they will get the same worry free service! Very refreshing these days I must say!

Gosha on Trustpilot reviews - July 2015

★★★★★

Superb bed

We recently received our new storage bed and bedside cabinets which we really love. The quality is excellent and we are more than happy with this purchase, in fact it looks even better in our home than in the showroom. We were kept informed of our

order from the beginning to our delivery. Well done My Italian Living.

Richard on Trustpilot reviews - July 2015

★★★★★

Happy Customer

Excellent service, furniture arrived on agreed date and looks beautiful. Would order from My Italian Living again.

Rochelle Bass on Trustpilot reviews - July 2015

★★★★★

amazing service and fabulous furniture

Furniture arrived on the day agreed and everything looked good when it arrived. A couples of days after delivery I noticed a small piece of wood had splintered on one of the bedside cabinets legs , caused during the delivery process. I contacted My Italin Living and after sending in photos the complete bedside cabinet was replaced within 2 weeks. All I can say is that quality and service have been excellent from this company.

Paola on Trustpilot reviews - July 2015

★★★★★

Great sofa in only 6 weeks

As my old sofa decided it couldn't take any more and finally died, i dreaded the thought of trawling through superstore after superstore for a new sofa, that I would no doubt hate within a year. As i was researching online i came across the My Italian living website and suddenly i was far more excited about what i could get. It all seemed a bit too good to be true initially as I had seen similar sofas elsewhere at a FAR higher price. After receiving a really prompt response to my initial email questions, i asked for some samples and was astounded by the quality and price. The staff were friendly, and most importantly knew what they were talking about! they listened to what i wanted and only gave me relevant suggestions, unlike a lot of other retailers.not only am i happy with my sofa i purchased, but i actually had a nice experience. rare, and highly recommended!

Mr Sergio Iovino on Trustpilot reviews - June 2015

★★★★★

Professionals

Hi. I bought a king size bed from Veneran in fabric upholstery. Looks fantastic, very contemporary and sturdy, I have it for some time already, looks like new :)

Mrs Cosmina Azoitei on Trustpilot reviews - June 2015

★★★★★

Very efficient!!

I bought stools from here before and they've been perfect. Now I bought a Compar extending dining table, the best thing which I ever bought online! And it was very easy to assemble. For sure I will buy from this shop again. Thanks a lot.

Mrs Katie Moore on Trustpilot reviews - June 2015

★★★★

Very Happy

I've made two separate purchases for 2 bits of furniture. In the first one I have ordered transparent plastic garden chairs in the other one coffee table for my living room. Items have been delivered in 4 weeks instead of 6, I am very pleased with my new bits of furniture.

Mrs Milena Vardany on Trustpilot reviews - June 2015

★★★★★

Beautiful furniture !

After finding this company online, I spend some time in contact with them till I chose which TV unit and dining table to buy. The large choice of catalogues was great, all of the furniture was sleek, and I ended up fitting the whole living room with items from these guys. The girl that help me, was very friendly and efficient, and the price was just superb, especially for what I got, which was clearly quality. I wouldn't hesitate to recommend them to anybody.

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Charlie on Trustpilot reviews - June 2015

★★★★

Competent, professional, honest advice and design

I’ve been following myitalianliving on facebook since its launch last year and seen its website range grow. I’ve been looking at replacing bedroom furniture in three rooms in my house and identified some brilliant products from this company. I’ve not placed an order yet because it’s a big purchase and needs careful planning. However, I’ve had a number of calls with their excellent sales designer. She has been very patient with me and is clearly a professional with a good technical knowledge of the product range and design possibilities and not pushy in any way. She has given me some very sound advice with regards to materials and colours to suit my situation. When I eventually get round to buying this furniture, myitalianliving is a clear front runner thanks to the competence of advice, competitive prices and good quality

Marco on Trustpilot reviews - June 2015

★★★★★

Baby nursery

I was looking for a cradle for my newborn baby , I wanted something that is bigger than a Moses basket and maybe with some convertible options so we decided to purchase the Tribeca cradle by Hugs Factory . It arrived very fast and the quality is superb , very fine design and it converts into a very stylish highchair , it also can be used as a toy box once the baby is older . We are really happy with our choice and the very professional service and information Myitalianliving.com has provided ! I will highly recommend to anyone looking for stylish and modern furniture for their home or baby's room !

Peter on Trustpilot reviews - June 2015

★★★★★

Excellent from start to finish

I was a little anxious about ordering online, especially as the item I wanted was quite expensive. I did check out the site and there were good reviews, so I went ahead. Everything was very easy; I telephoned the office in London, was sent a sample, to match colour; this was useful and I did then order. The process went smoothly, all the details were clear and the delivery was earlier than the date given. The delivery men were efficient, helpful and ensured all was well before leaving. The item ( set of drawers) is perfect for what we wanted and I have no hesitation in thoroughly recommending My Italian Living. The next time we are considering buying furniture we would certainly think immediately of this company - especially as we do like their modern, well- designed range.

Alvise Dal Mad on Trustpilot reviews - May 2015

★★★★

Late delivery beautiful sofa

I initially requested a couple of samples of fabric for a new sofa which arrived promptly. I ordered my preferred option and was kept fully up to date with the order progress. In short everything undertaken by Myitalialiving was excellent. However, the same cannot be said for their delivery company. My delivery was put back twice so arrived 2 days later than promised. This is very annoying when you are given a delivery day, only to receive an email very late in the afternoon of that day, telling you that they cannot deliver as promised. I, for one, cannot wait in for days on end, assuming that my order will arrive. This was a real disappointment after such initial efficiency.

Sincerely,

Alvise

Senan on Trustpilot reviews - May 2015

★★★★★

5 out of 5

I came across this website why looking to buy a metal bed frame manufactured by an Italian company. I had reservations not having bought any item that cost as much online before. Dovile, the lady I dealt with at myitalianliving, was very helpful from the very beginning explaining me the process and the time frame for delivery. She was always very responsive before and after the purchase. I received my bed, which I loved, within the time frame I was told I would and without any problems. I definitely would recommend this company to anyone.

Mel Morris on Trustpilot reviews - April 2015

★★★★

Lovely sideboard - totally customisable colours

We just received a great sideboard from My Italian Living. They arranged for it to be delivered at a specific time and assembled for us. They came round to the house beforehand to show us the colour swatches so we could customise the sideboard to be multicoloured. It has turned out really well! Thank you!

Masha Rotar on Trustpilot reviews - October 2014

★★★★★

My baby is finally happy !

My wife found a very nice baby cot in this website. It took half an hour to fit it and our son has got a beautiful bed. Very happy

nora dzhun on Google reviews - January 2014

★★★★​★

I've bought a rug from this company and i do not regret. Good quality and affordable price.

Marco Vettorello on Trustpilot reviews 

★★★★​★

Fantastic quality furniture (bedroom chest of drawers and bedside tables) Santa Lucia. Very helpful pre-sales and smooth delivery service. Only downside is a long lead time, but worth the wait for the quality of product. Would not hesitate to recommend My italian Living to anyone wanting quality contemporary furniture.

Jackie Joyce on Google reviews 

★★★★​★

I read the reviews online before deciding to use My Italian Living. Pricing for my furniture choice was excellent so I decided to give this company a go. Andrea was very professional and efficient at all times. Communication was again excellent . This is necessary and reassuring when using a company that you haven’t used before .I opted for a white glove delivery , this was definitely worth it , having the furniture delivered to an upstairs room . Mirror fixed to the wall and all packaging taken away. I wouldn’t hesitate to recommend them based on my experience . Thank you My Italian LIving!

Masha Theone on Google reviews 

★★★★​★

I’ve purchased a sofa bed for our newly decorated living room from My Italian Living and it was delivered this week. I am absolutely in love with it, you can’t beat the comfort and the design made in Italy. It’s even better in real life from what I was expecting, very soft to touch fabric and enjoyable to seat on. I would highly recommend them, the service was very nice from the start and they accommodated all my requests, speedy replies and always very informative. Very pleased customer!

Johan Kane on Google reviews 

★★★★​★

Hi, I bought a glass dining table by Target Point. Many thanks again, you have been so helpful and the furniture looks amazing. I will definitely be recommending My Italian Living to my friends and family.

Anastasiia Soboleva  on Google reviews 

★★★★​★

I had a hard time finding a perfect shoe storage until I came across My Italian Living. I swiftly got price offers for different sizes and finishes. Andrea was super helpful, providing all of the information throughout the process. I’ve ordered a Birex shoe storage, and couldn’t be more happy with the quality and look of my purchase. I would 100% recommend the store.

FILMON - on Google reviews 

★★★★​★

At first, I wasn't sure, but great company. Especially, Andrea, he was very helpful throughout the whole process. Highly recommend them! Thank you

Clara Welch on Google reviews 

★★★★​★

Very happy with the new sideboard from Dall’agnese. Delivery was fast and they guys helped me to take it to my living room. I would definitely recommend My Italian Living. Clara

Jolita Adam on Google reviews 

★★★★​★

Great choice of items. They send me so many catalogs that it took me several hours to see all of them. Pleased with my sideboard - even though I had to wait around 6 weeks for delivery! Very impressed with packaging. No risk of damage in transit. The elivery boys were 2 nice guys. They help me to carry the large unit to the first floor. Much appreciated Jolita

Ausra Kropaite on Google reviews 

★★★★​★

Very happy with my purchase! Item arrived very good quality. Definetely recommend this seller.

EL on Trustpilot reviews 

★★★★​★

I totally recommend « My Italian Living ». Andrea was very quick in answering and making sure everything was going on well. I ordered from France. I really like the product.

Mark Goldsmith on Google reviews 

★★★★​★

Excellent product and service We ordered a dining table from My Italian Living and, without being able to see the finished product, were reliant on the sales team for guidance on finishes etc. Jelani was extremely helpful and sent through samples very quickly and answered our many questions patiently! Once ordered, we were kept informed of delivery times etc by Jelani who was also very helpful. The table arrived and was quickly assembled by the delivery team. We are so pleased with it, it looks fantastic and is of very good quality. We would highly recommend My Italian Living and will definitely use them again for large item furniture purchases..

Angela Ross on Google reviews 

★★★★​★

Awkward customer gets brilliant help.... I wanted a variation on the standard product, and staff were patient and so helpful - they contacted the supplier and kept me informed. Communication was very friendly. I got what I wanted and am delighted with both the product and the service received.

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Nicole Carter on Google reviews 

★★★★​★

Ravello classic wrought iron Bed. The whole experience fro start to finish has been most pleasurable, the communication from Andrea and other members @ MIL have been fantastic, any problems that were encountered were soon quickly rectified, the product quality is second to none, and the delivery and the furniture Technicians, spot on. We look forward in acquiring more products from MIL in the very near future. Highly recommended.

Lara Olafisoye on Google reviews 

★★★★​★

I love my unit! 5 star service - Andrea was very patient and persevered with my back and forth. I am very appreciative for the personal touch as he came to assess the space before hand. His recommendation for fitter was also great and assembled the unit in record time - but at a premium price. Delivery took a while but that was due to the manufacturer in Italy. Otherwise all great.

Anna Frackowiak  on Google reviews 

★★★★​★

The best furniture ever! Otherwise all great.

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Joanna Hawk on Google reviews 

★★★★​★

Back in July I bought a beautiful Cattelan Table from these guys and I love it - its the perfect statement piece for our Kitchen/diner. Dealt with a lovely Italian chap Andrea over the telephone who really knew his stuff, I didnt really know what i wanted, I just knew I wanted something that would stand out. He carefully explained all the tables and the different finishes etc so that i had enough knowledge to make an informed choice. Delivery day went really well - the two lovely chaps that delivered the table spent ages making sure it was in the right place. Would highly recommend.

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